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App login endlessly stuck on login screen

By Yewbacca, August 13 11:54

Posted August 13 11:54

Hi, Just downloaded the app today so me and my friend can play with this awesome project! Wanted to login to the app with my steam account, but after entering my credentials and confirming, it keeps loading forever. Seems like it cannot connect to the steam server or something.

Posted August 14 18:34

Installed the App. Didn't work due to endless loading. Now saving games doesn't work at all. The app doesn't have an uninstall and deleting it doesn't fix the problem. So now I can't really play the game. Fixing the integrity through steam doesn't solve it either.

Posted August 18 0:47

Hi! Did you link the app to Citieshare or is it stuck before that stage? Do you use Family View on Steam? To uninstall the app you need to delete the installation folder at the location you have chosen in the installer. Can you provide a screenshot of the loading screen?

Posted August 26 0:33

Hi, Sorry for the late reply but i could not login to this site for a while... seemed like a technical issue. Removed the cookies and could login again. Here is the screenshot: ![CitieShare loading forever](https://i.imgur.com/2mF99oE.png) I do have 2FA enabled on my account, maybe that has something to do with it?

Posted August 27 21:09

Hi! The app should work perfectly with 2FA, so I don't think it's the case. You can try deleting app's cache at %localappdata%\Citieshare (you can paste this to the File Explorer).
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